Returns

Returns Policy

Most purchases can be returned within 21 days of delivery for a refund (less transaction fees and original shipping costs, if we covered the cost of shipping to you), store credit or exchange. Items must be returned in their original condition, i.e unworn, unwashed, unperfumed, no spray tan stains and with all tags/buttons attached. Any items received by Suburban Closet that do not meet the above criteria will be returned back to the customer at their own expense.

Any refund granted will be made to your original payment method.

Please note that items in the following categories are not eligible for return:

  • Jewellery

  • Hats

  • Hair Accessories

  • Intimates

  • Gift Cards

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

You will be responsible for paying all shipping costs for returning or exchanging your item. Shipping costs are non-­refundable.